How do you know you need a software repair for your computer?
At netcontrol Labs, we recommend solutions of software repair or hardware repair based on the computer diagnostics results.
Computer software repair, is a terminology used to refer to repairing software issues. This software repair includes formating and reinstalling the Operating System of a computer, removing reinstalling and repairing any software driver. Sofware repair is also refered to removing any infection that prevents the computer from operating normally.
Computer won't start, does not get to the desktop anymore? Believe it or not 60% of computer failure is due to software issues.
This includes, infections from viruses and common power outage. Power outage cause computers to shut down prematurely; which causes fragmentation to drive's surface and affects the stored data.
A fragmented system file can cause a computer not to start properly or not to start at all. With frequency we have seen computers being caught in a loop along with a blue screen. The information contained within the blue screen is important to us; this information gives us clue when troubleshooting the computer.
At Netcontrol Labs, about 80% of these Software repair issues are performed sucessfully (without format or deleting the setting of your computer). Here at our Laptop Laboratory we find the best way to perform software repair on the computer without formatting the hard drive or reinstalling the Operating System.
Our engineers knows how to isolate software issues and proactively apply a fix for it. Depending on the severity of the damage to the software; manually repairing the software may not be the correct solution to the issue; but until then we will recommend the best option. An example can be when the operating system gets totally corrupted and is beyond manual software repair; the only option may be, perform a full hard drive format and reinstall the Operating System. Data must be backed up!
What is a full hard drive format?
- Full hard drive format means a complete wipe out of the system
- All Data will be erased
- Operating system will be reinstalled (factory restore CDs or Operating System Custom Install)
- Computer will be set back to factory Settings
- You as user, will have to reinstall or reactivate all programs and applications.
What is Operating System Custom Install?
- Hard drive will be formatted, all data will be erased
- Operating System custom install, also known as clean install (Windows only with essential drivers and utilities no trial software)
- Existing License will be reused unless migrating otherwise
- You as user, will have to reinstall all programs and applications.
In general as per our standard, a full diagnostic is performed on to the hard drive before we attempt a software repair; the diagnostic result will define the next step. Failing hard drives are referred to the Data recovery labs on customer's approval when need to recover data. A Repair might be accomplished by clonning the damaged hard drive to a new one. See Hard drive migration to solid state drive.